Terms of Service
(version 1.0 dated 05.07.2022)

The present document “Terms of Service for the AssetPayments Service” (hereinafter referred to as “Terms”) consists of terms governing the relationship between AssetPayments (hereinafter referred to as “AssetPayments service”, “AssetPayments”, “The Service”) and the customer of the service (hereinafter “customer”, “user”, “you”, “member”).

1. Basic provisions

Company 'Asset Payments' Sp. z o.o. (Bohaterow Warsawy 23/2, Warsaw, Poland, 02-495) provides the user with services for AssetPayments service according to the terms set out in the present document.

Use of the AssetPayments service is governed by these Terms of Service and Privacy Policy. The AssetPayments Terms of Service can be corrected or supplemented by the administration without notifying users, and the changes enter into force from the moment that the document is placed on the company’s official website.

By accessing or using the Service in any way you agree to and accept all of these Terms (on behalf of yourself or the entity that you represent), and these Terms will remain in effect at all times while you use the Service or any data obtained through the Service. By accessing or using the Service in any way you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Service and gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity). In the event that you do not consent to any of the terms, the administration is entitled to deny your use of AssetPayments.

1.1. Services provided

AssetPayments provides the user access to specialized services, including a service for receiving payments on websites/landings, CRM systems.

1.2. User registration

By “Account” the user’s account on his/her personal Dashboard on AssetPayments is meant. Registration is carried out on the official websites https://assetpayments.com and https://assetpayments.app

During registration, the user fills in required fields with personal information (name, email address, telephone number) and specifies a password which the user will subsequently use for entering his/her account. The user is not allowed to give his/her username and password to a third party. The user bears full responsibility for the safety of his/her username and password.

All personal information is subject to AssetPayments Terms of Service and Privacy Policy and can be used by employees of the Service to contact the user according to the Privacy Policy. The user is obligated to provide valid information during the registration process: customers who provide invalid contact information will be deprived of use of the service. Employees of the Service have the right to demand that the client confirm his/her personal information in order to determine its validity.

1.3. Payments for services

The Service provides a set of billing plans. The user has the right and ability to change his/her billing plan to another, more convenient plan at any time. All operations for changing the billing plan (or paying for the plan) are carried out by the customer in his/her account.

Payment of any billing plan or additional service shall take the form of 100% prepayment. The payment procedure is as follows:

  • Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorize us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month upon renewal until you cancel;
  • We may change your plan’s rate each monthly renewal term, and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date;
  • If your primary payment method fails, we may suspend your subscription. You can edit your payment information anytime in your account.

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number, or biometric recognition. When you authenticate, you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products.

1.4. Cancellation Terms

You can cancel your subscription anytime by contacting Customer Support. If you cancel within 3 days of your initial order, you’ll be fully refunded. Should you cancel after 3 days, your payment is non-refundable, and your service will continue until the end of that month’s billing period.

2. The user’s account

2.1. Account creation

After going through the registration process (section 1.2), an account is created for the user. All actions regarding emails, billing plans, and payment shall from this moment be carried out through the account.

2.2. Personal account information

When registering, the user provides a personal email address which will be used as a username, and a personal password for accessing the Service. This information is strictly confidential, kept in an encrypted form, and will not be transmitted to third parties.

2.3. Account management

Changing the billing plan and verifying of payments processing are carried out by the user in his/her account and are considered the property of the user and are confidential information which is protected by the Privacy Policy of the AssetPayments service.

The administration of the Service has the right to track user activity and, in the event that the user is suspected of violation of Terms, to temporarily block the account.

2.4. Account deletion

The user has the right to, at any time, request the deletion of his/her account. Any funds remaining on the account shall not be returned unless there are special grounds for a refund.

3. Obligations of users

The user is obliged:

  • To ensure the confidentiality of his/her username and password for accessing his/her account on the Service, and to not allow third parties to use his/her account;
  • To provide valid personal data to the Service;
  • To refrain from rude and obscene speech when communicating with employees of the Service.

The user has the right to not agree with the Terms for using the Service. In that case, the user will be denied further use of AssetPayments.

We may use or disclose your information only as described in these Terms and our Privacy Policy.

You represent and warrant that your use of the Service will comply with all applicable laws and regulations. You are responsible for determining whether our services are suitable for you to use in light of any regulations. You may not use our Service for any unlawful or discriminatory activities.

4. Obligations of AssetPayments

AssetPayments is obliged:

  • To provide the user, in accordance with the Terms of Service, with access to the online platform immediately after the user has registered for the Service and passed KYC procedure;
  • To provide the user with necessary functionality;
  • To ensure constant access to the online platform with the username and password that the user has chosen;
  • To provide the possibility of testing the Service before payment for services;
  • To present an array of billing plans without limiting the user in his/her choice of a billing plan;
  • To notify users of changes in billing plans.

The administration reserves the right to make changes to the interface and functionality of the AssetPayments online platform and billing plans, and it shall notify the user of this in an email.

The administration reserves the right to unilaterally amend the Terms of Service for the AssetPayments service without prior notice to the user. The updated Terms of Service for the AssetPayments service shall come into force from the moment they are placed on the company’s official website.

5. Disclaimer of warranties and liability

The administration of the Service bears no responsibility for the user’s actions taken as a result of a failure to understand or a mistaken understanding of the Terms of Service for the AssetPayments service.

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Service, including any downloads from the Service. We won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they are based on negligence or we have been advised of the possibility of those damages. Our total liability for all claims made about the service in any month will be no more than what you paid us for the Service the month before.

To the maximum extent permitted by law, we provide the materials and the Service as is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. Since our customers use AssetPayments for a variety of reasons, we can’t guarantee that it will meet your specific needs.

6. Trademarks

AssetPayments is registered trademark of the Company, All other company and product names referenced herein are the trademarks or registered trademarks of their respective holders. This list may be modified from time-to-time in the Company's discretion. You shall not register or attempt to register any of the Company's marks or trademarks that would reasonably be deemed to be confusingly similar to any of the Company's marks or trademarks. You shall comply with all standards with respect to the Company's marks and all uses of the marks shall be consistent with Company standards.

7. Force majeure

Company shall not be liable for any losses arising out of the delay or interruption of its performance of obligations due to any acts of God, acts of civil or military authorities, civil disturbances, wars, strikes or other labor disputes, fires, transportation contingencies, interruptions in telecommunications, utility, Internet services or network provider services, acts or omissions by a third party, infiltration or disruption of the Services by a third party, or other catastrophes or occurrences that are beyond Company's reasonable control.

8. Choice of Law. Arbitration

The relationship between the company and the user with regard to provision of services for AssetPayments, is governed by the laws of Poland. Any dispute arising from or relating to the subject matter of these Terms will be decided by courts of Poland, and each party will be subject to the jurisdiction of those courts.